Reviews

Average Rating 4.5 | 550 Reviews

"Great experience. Thanks for your service. I would renew next year. The community is really nice. I want to thank you for your help. I have a lot"
"Hola! estamos recién mudadas y acomodándonos a nuestro apartamento. Las instalaciones son muy bonitas y cómodas. Disfrutamos de la pileta y del business center. Sin embargo las cosas nos serían mas fáciles si el servicio de fetch fuera mas eficiente. Debemos estar pendientes de quedarnos en el departamento para recibir las cosas y esto no siempre es posible."
"Very friendly and helpful staff. Great amenities and easy access to the mall and work. The unit appliances are topnotch. Common areas are always clean."
"No complaints at all, I love it here! Tameka and Tiffany are so helpful. Makes living here that much easier! I moved from midtown and renewed here because I’ve had no problems"
"JJUST GETTING READY TO MOVE IN BUT IT'S BEEN GREAT SO FAR - ALL THE LEASING HELP HAS BEEN AMAZING - CAN NOT WAIT TO GET MOVED IN AND RELAX BY THE POOL!!"
"The complex is wonderful! Everything is clean and beautiful and most of the people I've come across here are so nice. My favorite part is that we can tow people out of our reserved spots!"
"I enjoy living at Alexan 5151. Maintenance staff is friendly and white helpful. Apartments are nice with updated appliances. The pools would use a cleaning since there’s dirt in them."
"Is an amazing environment and quiet where everyone is respectful about each other and not been disrespectful. Always clean and safe for me to not be worried about anything"
"Horrible, security is beyond dismal. Loading Dock gate has been broken since end of February, anyone can enter the building and have access to our vehicles, adding up to all the break ins and vandalism already going on. Can't walk our pets or take the elevator without running into vagrants going through the trash right where you have to walk through. Events are one sided, catering to the African-American "friends of the community", clearly reflected on the crowds that assemble often in the lounge room, literally parties that congregate people outside the building on a regular basis. The people that attend these events take up residents parking including disabled and EV. Fights breakout in the building during these events. Cars get vandalized, etc. And the response from the management when anything is reported.....a simple message "your concern has been opened"....then "the concern has been resolved" with absolutely nothing being done. Stay away from this place for your sanity."
"Great place to live and make good memories. Absolutely amazing!!! As soon as you walk in the building you’ll love everything. This is the best place to live in around the Galleria area. Excellent security and all the amenities are the best."
"My first encounter with the Alexan was amazing. Very welcoming and informational. So excited to start my new journey there. Thanks for being great!"
"We just moved in and are enjoying everything so far! The amenities are great and the unit is spacious and bright. The location is so convenient as well."
"I really like the amenities offered through the apartment. I also like that the location is very close to the galleria. The noise level can be bad at times."
"I love the maintenance here, the hallways always smell fresh. The pool is amazing, its a nice place to gather with friends and also grill when you have the urge too"
"Tamekia was awesome helping with tour and was super knowledgeable answering any of our questions. The property looks great, can't wait to move in!"
"Nice community good neighbors have two swimming pool, clean hallways, lots of help as you needed from the official professional Tameka and Stephanie are my angles thank you."
"Lovely apartments, professional management. Interiors are very nice as of 2022. Rooms with exterior view are preferable in my opinion. Can’t wait for the summer to use the pool! Be sure to snag one of the move-in deals ;)"
"Tamika is wonderful! Extremely kind, courteous, caring and understanding. I’m excited to move into my new place soon. I look forward to all the fabulous amenities."
"I moved in about a month ago. Tiffany was great and made my move as smooth as possible. The amenities are great! I love all the events & giveaways they have."
"I have been living here for long and I love the people here The staff is very prompt and courteous. It’s been four years for me and I renew my lease every time"
"We have a great experience. There has been recent renovations which makes the complex look much nicer for when guests come over. I have already referred one of my friends and have moved here."
"Great property. Great management. Superior part of town. I'm very appreciative to be apart of this community. The application was straightforward and easy, and I've not lived in a place with so much technological access."
"Great community. All neighbors are very respectful of quiet hours and very friendly. The building is always kept very clean, and the location of these apartments are great!"
"staff is amazing, very very friendly. they helped me so much when i was struggling to find a place in such short notice. They calmed me down with all the stress i was having"
"Feel like home and hotel the same time. Relaxing Kids feel safe. Area is very convenient. Apartment looks comfortable, on site storage is a plus"
"This place gets me and have given me a wonderful experience… Great staff Great facility I feel safe and I’m proud to be a part of this community."
"Hi, I was formally greeted by Tiffany the manager on duty. She was polite and pleasant. I had much on my mind this day when showing up to view apartments. However, Tiffany's hospitality not only relaxed me but also made me assure to know being a resident of Alexan 5151 would be a pleasant experience. I am greatful to know I have found a home leading into my next experience of life. Thank you Tiffany and thank you to the management office of Alexan 5151- Matthew"
"I have really enjoyed my apartment and the complex amenities so far. The grounds are beautifully kept and the staff is always welcoming and helpful!!!"
"The amenities are good. Locations is good. Could have more efficient staff to fix issues that are presented in an appropriate time frame. Overall okay experience"
"Love this property, asides the package delivery system. Please bring back the locker system. Fetch services has been declining and it’s frustrating that you have to constantly open support cases with a third party because of package delivery issues."
"I moved into the apartment with some issues with the flooring, stained countertops, and a cigar smell. It took a fair amount of initial cleaning the first day."
"It has been great! The amenities are the best part. I love being able to sit out on my Patio and listen to the water from the fountain. It’s great."
"I love the place, very nice very clean. The manager's fantastic! Perfect 🥰 place, I love how it's quiet and just peaceful, it's everything you expect in an apartment home. Just peaceful just everything you expect in the apartment home."
"The leasing team is very helpful and nice. My application process wasn’t flawless, but they handled business and got things taken care of. I don’t feel like my apartment was “move-in” ready. I feel a better job could have been done with that. It’s been about 2 weeks, and there are still a lot of issues that haven’t been resolved yet. The leasing team has done everything they can to ensure my issues are acknowledged and resolved, but I’m just not as pleased with the move in and presentation of the unit."
"Love the apartments and the facility but seems like its never cleaned. The parking lot elevator entrances are really bad. The dog park is never cleaned and nor does the grass area outside of it, there is poop everywhere"
"Great apartment, nice good service , they attended to us if we call them for anything in my apartment.. without been said I recommend this apartment to anyone who is looking for"
"it super noisy on the pool sometimes or people play music super loau that i can not work or sleep sometimes. that't all. i would be happier if people can calm down and stop playing music super loud"
"My experience here has been great. I love our view of the street and the fact that we are close to everything. The management has been great and the maintenance is always on time."
"Very nice and kind staff they made my search so easy and put me through the application process and made me feel at home I appreciate their team of staff"
"It's a very nice place to stay, friendly people, you close by the mall, restaurants, stores and more. You by all the major freeways if you need to go somewhere."
"Tifani Amazing and beautiful! I go down to sit in the office just to see her. I sometimes calculated to sleep in the office to see her first thing in the morning."
"Everything is good so far. Staff is quick to respond and maintenance request are completely in a timely manner. Also, property is kept clean and residents are friendly."
"Amazing staff prompt response and very clean and excellent community to live in. They communicated in the office perfectly, and always went above and beyond. Tiffany and Tamicka were excellent."
"Great customer service! Tiffany was amazing From the start to finish. I am from out of state and this has just mad my move so much easier! I would recommend to everyone"
"Overall it has been a good experience. Elevators often have a difficult time working and neighbors are often loud. Love the amenities and location."
"Just moved in, so far everything is great and I love the location. Will be using the amenities and really impressed with the quality of them."
"Great location, respectful residents & neighbors, very safe community. However there are cons which include: thin walls & ceilings, dirty hallways & elevators, frequent broken elevator, lack of recycling, kids always running in the hallway during the night & day."
"Ms. Brown was helpful and informative when speaking to her on the phone. Her service has created a wave of ascending experiences at Alexan. I am blessed to live at this place."
"Absolutely awesome…I had an AC malfunction and my fantastic property Manager Jodi and team really addressed my problem. They provided a portable AC unit that brought in a breathe of fresh air."
"Love the place. It is so welcoming! The people at the front desk are great ! They are very helpful and know how to explain things fully love it !"
"The building and the amenities are beautiful. But the current residents are awful. As a pet owner, I take pet waste seriously. However, no one else does. There's constantly urine and feces in the elevators and the stairwells. The elevators are always broken. The former manager was awful... hopefully her replacement is better."
"I love it here! The staff is so nice and very responsive. The amenities are nice and love the layout of my apartment. Love it so much I renewed for another year :)"
"It has been a great experience so far and looking forward to the following year. The new management has done a great job and keeping our community clean. The only suggestion I have is to make the stairs look nicer specially for the first and second level since we use the stairs often."
"Awesome experience. The leasing staff is amazing and very helpful. They made sure that all my questions were answered and that I chose the apartment that best fit what I wanted."
"Living here for 2 & half years & there has been 3 different management teams here. Incredibly overpriced. Annoyingly noisy neighbors that live above me & nothings been done about it even thought I’ve made numerous noise complaints, probably since Alexan only cares about collecting rent & not their residents experience. Staff is great & welcoming, but management is terrible & would not be shocked to see 4th different management to be here."
"Love my apartment experience here I just renewed my lease. Only downfall is when I moved in I wanted a balcony on second floor and up. I was told I had option for the pool view. But the balcony on second floor pool view is basically on the first floor because the pool is on the second floor: that wasn’t explained to me in detail. I want to stay at this complex but want to change units because I don’t like being or feeling like I’m on the first floor. Other then that no complaints"
"The community is absolutely gorgeous. It feels like I’m at a resort. The amenities are amazing, and the events that are held here are great as well."
"This is a really great apartment community. It’s in a great area, the apartment itself as long as my floorplan is beautiful. Management is great and as well as the people."
"It has been great living here so far. I really enjoy the amenities and the short distance to popular attractions around Houston! I take my pups on a walk to the water wall daily."
"It is good clean place. Only complain is people going to the pool after midnight specially on weekends and they get too load and i work on weekends"
"Love the location and amenities. Easy to use and look forward to meeting new people while I am here. Accommodating staff are very helpful. Would recommend to friends."
"I love this apartment however the pool rules are absolutely ridiculous. the sun doesn’t even set at 7-8 so why close it? honestly the people down there aren’t even that loud it’s literally how this complex is built."
"So far everything has been great the office staff has been very helpful anytime I call or need help they are always available to assist me. The trash pick up is so convenient I love the feature."
"This property has very nice amenities, clean facility and great location. Pools are very nice and it is awesome how they connect to each other."
"Annique and management are amazing! Building is clean and the finishes are what has made all the difference for me. The amenities such as the pool & fitness center are very modern."
"Great staff at front seat and friendly cleaners. Great place. This is a great location and a must live area. Literally seconds away from the galleria mall"
"Just moved in. Everyone in the leasing office was super nice and helpful! They made the move in process super easy. I would recommend Alexan 5151 to anyone looking for nice apartment living in Houston."
"Whenever I put in a maintenance request they are very timely! Every time the job has been done exceptionally well every time! thank you Alexan!"
"Great pool view and a nice clean gym! Everyone here is so nice. Parking can be a little tough at times. I don’t like how residents still leave boxes and trash by the trash chute door."
"Great amenities and location. Only complaint would be that I was told/given the wrong information prior to move-in (was told I would have the light color scheme, wooden floors, and was provided a video of a different unit when touring - was told it was the exact same unit)."
"Love the amenities, location, and the staff. The apartment units are pretty spacious and well maintained as well. The only concern is the cleanliness and speed of the elevators. Also, the high ceiling in the apartment."
"Enjoying living here and just renewed for the 2nd time so this will be out third year at this apartment. I wish the new residents respect their neighbors and follow the rules."
"The apartment finishes are fantastic and the gas stove is a huge plus! All of our interactions with the leasing office have been friendly and pleasant also. Parking is important to us and the garage is spacious with plenty of parking for residents and guests. The amenities like the screening room, gym, and pools are all top notch, with 1 exception. The pools sit over the garage so they’re not very deep, especially for tall people. Overall, with the apartments themselves, the finishes, the amenities, and the location, we would definitely recommend Alexan 5151 to anyone!"
"I have no complaints about living here. Leasing office is very nice and the apartment is kept clean and very well maintained. I always see the pool guy out there cleaning the pool every day and maintaining the grills. It is very quite for the most part. And all my neighbors are very nice. Overall, this is a great place to live!"
"It's a typical cheap luxury apartment. Think walls but cute interior design. Lots of nice neighbors, and lots of cute dogs. I like wood flooring, but this seems to be poorly done, and the carpet was not attached properly by the door so it comes up Everytime we vacuum."
"I’ve been living here for almost 2 years now and so far I like it except for the upstair neighbours. I’m on the 4th floor and I can her every footsteps and sometimes the ceiling creaks when they step on a certain area. The place is nice and well maintained but it could be my unit specifically but it does get annoying and is probably the reason why I won’t renew my lease going forward."
"I love living here! I love the employees and the residents! Parking is always ample and safety is a priority here. I love the environment and the outdoors here"
"I love it here! Amenities are great and the building is always kept clean and quiet. Everybody in the front office is helpful and kind. So happy!"
"Great community and staff. The location ans response time to almost all problems has been spectacular. I couldn’t have picked a better place to live in Houston."
"I love it here! My only complaint is the garage is too narrow, I’ve gotten my car hit twice on the ramps. Other than that, everything has been great."
"People are nice, the management are very helpful, professional and efficient. The maintenance team are very thorough and quick at doing repairs."
"This place have really went down. Honestly I feel like I’m living in the hood. This use to be a beautiful clean place to live. Management doesn’t care about this property or the people they are leasing to."
"Great location, nice amenities. Parking is not an issue and is free! I wish the butterfly mx screen was around the complex more, because its also a nice system."
"Amazing staff with a beautiful property. I’m so excited to experience the amenities send big pools. This was my perfect introduction to Houston"
"it’s really nice here and i thought i’d be scared to live alone but i feel really safe. the noise isn’t too much for me or my cat and the amenities are impressive."
"I have been here a year and a half. The property is not bad. The carpets do need cleaned in building 1 facing Hidalgo very badly. Parking , the property is doing what they can to enforce parking violators . Could be better and could be worse ."
"Noisy neighbor upstair....constantly hearing footstep above my head. Loud music ams loud mouth neighbor next door balcony ... didn’t hear him lately...maybe he moved or his girlfriend kicked him out...lol it’s been quiet. Nice view overlooking the pool. Noise level is acceptable - not loud."
"Other than the walls being thin and being able to hear footsteps of those whom live upstairs, its quit alright. The staff is great. The cleanliness and general upkeep of the property is nice, too."
"Love the amenities always working and in great condition. The staff is friendly and available most of the time. WOULD LOVE IF YOU GUYS CAN ADD A KICKBOXING BAG FOR THE GYM!!! :)"
"Everyone in the community has been really sweet. And if there ever any repairs to be done, the staff has been proactive. A definitely give the Alexan 5151 5 stars."
"Best experience that I’ve ever had looking for a new community to stay. The staff is amazing and must be truly a reflection of great management. I feel like I’ve found my home away from home!"
"Very nice, luxury apartments that are very conveniently located in the Galleria area, with lots of shopping and restaurants nearby. Great amenities, nice staff!"
"Management is unwilling to help out residents when unforeseen circumstances happen. Got a new job in a different city & management is stubborn & unwillingly to negotiate even in the slightest bit regarding the total amount of the fee or either ways to make that payment(split up into months). I said I could provide an extra month of notice in addition to the 60days, but that’s not an option. Especially in these times you would think they would try & understand that most people can’t afford to pay what equates to 4months rent in a 2 month period, but clearly this proves they do not care about their residents. I would give zero stars but that’s not an option."
"Elevators are dirty. Need better maintenance schedule around the clock. More signs to let pets owners to be more courteous toward other tenants. Staff are nice."
"It was a great privilege to be in this beautiful community.... I love every bit of it thank.... I love the amenities great leasing officers... I’m happy to be here"
"Very clean property and beautiful landscaping. I travel all across the country and this by far is one of the nicer apartment complexes that I have seen. I work at Hospitality so I am very critical of the places that I visit."
"I have enjoyed staying here. It has been around 2 years and loved it here. The residents and the people in office are great. Have a good relation with the neighbors."
"This place is not just stunning and brand new looking, well maintained, what makes it a rock star is the TEAM!! They are over & beyond to attend to your every request, pleasure to deal with and they patiently listen too .. they make you feel right at home ! Plus any service or maintenance issues are handled with a jet speed , always.., i m so glad i chose to live here over Waterwall .."
"My boyfriend and I absolutely love our unit on the 4th floor. We signed with Alexan 5151 because our floor-plan is extremely spacious and we have a beautiful view of the pool. The floor to ceiling windows captured us immediately. Leo was outstanding during our tour and move-in process. He answered every single question and made this process enjoyable."
"Complex is clean and the amenities are very nice. The office stuff is very helpful and accommodating, especially Leo! He has made the move very seamless."
"I love it here! Staff and residents are friendly, amenities are great and facilities are always clean and organized. Nice area with lots to do. Very happy :)"
"So far the community has been a nice and quiet atmosphere. Walking distance to shopping and restaurants. Overall, I have been enjoying my stay."
"Hello, my name is George I recently just moved in and so far everything has been fabulous. Great amenities and the people in the leasing office and other residents are all amazing."
"It’s been great! I love my apartment and the gum, the pool, etc. The staff and people are nice. Great location. Ready for summer! Good place to live!"
"Amazing place to live! I feel comfortable, safe and satisfied. I’m proud of my new home! I enjoy the amenities offered they make my lifestyle easier."
"Despite our new move, we are very satisfied with everything. a quiet, calm and peaceful apartment. everything is fine for now. I am sure it will get more beautiful as you experience"
"I enjoyed my pool view....surprising very quiet which I guess is due to COVID. The overall noise level is rather quiet; however, my immediate next door neighbor often play super loud music... As for maintenance calls, it was very timely handled."
"Tamika has been amazing! Went out of her way to show me the entire building amenities. Also showed me several units so that I can make a great decision. Also Jasmine has been great as well with assistance over the phone. The whole staff has been great."
"So far so good. Safe place to stay, more than enough parking spots, and great location. Office staffs are very friendly and professional. It’s a dog friendly community. Everything you need for your fur baby is on-site or around the corner."
"It’s been great! The place is maintained great and very clean. And I love my apartment! It’s pretty quiet for the most part. I really have no complaints!"
"It’s a great stay here, though the view is not good as expected. It’s a pity that the facilities are limited because of the covid. We can be better together."
"Great customer service, maintenance is fast for any issues. I only wish they keep up with elevators when they breakdown. And the cleaning aspect of it. Some residents let their pets go inside the elevators."
"Property is really going down. When I moved here year ago this was a beautiful property and we had a property mgr that really cared. Hallways stink and carpet hella nasty"
"I love living here except we NEVER have enough hot water and I don’t appreciate paying for reserved parking while other do not and continue to park In reserved spaces without any consequence."
"A years ago, this community was totally different of that is nowadays. I’ve found people smoking in the garage. The Corridors and elevators heavenly smelling weed (Cannabis). I can’t believe that been a non smoking community this things are allowed. This is not only my perception I have other friends that live here and can smell how the floor smell weed. Beside that, the fire alarm is irregularly working and making noise at early morning 7:30am without any notification. This didn’t happen one time, this happen repetitively this month. I really liked live here (3 years so far), but there are things that need to change/improve. I can’t understand why it changed for bad during last year."
"Overall it is a nice place to live but I'm really disappointed about 2 things. The first one is security because isn't great. On the other hand, I don't like how this building manage trash disposal. I already pay for trash disposal and also I also have to pay for a "trash valet" even when I don't use it at all and I think that that service is disgusting. I'm not a fan for trashes cans at the hallway and the smell. This should be optional not mandatory to pay."
"The fire alarms are concerning. They go off too often. Other than that everything so far is great. Maintenance is very fast and prompt. Safe here as well."
"Overall an okay place to live. Renewal came up and management was unwilling to negotiate renewal prices. Said there was a "range" of where my apt cost and of course offered the renewal at the most expensive. There was an apt with same exact same floor plan & view as mine but $100+ less than what I was paying, but management was not willing to offer the same. They claim that "commitment to our residents is our number one priorty", but clearly they only care about getting new residents rather than keeping/retaining their current residents."
"I just recently moved in however, not only am I in love with the community itself (floor plans, amenities) but the residents and staff are very nice as well."
"So far I had a great experience in this apartment. I have been here for 2 years and so satisfied with their service. I am thinking about staying here for another year."
"Great service so far, moving in next week. Jazmine was very informative and helpful with my leasing process and all the pertinent information to make it a smooth transition."
"My stay here ha been great and very convenient. The staff is always on call and very understanding when I comes to understanding the residents need and concerns. Great area in the post oak/ uptown area. It’s a great experience overall"
"It's a very nice place, close to the mall, friendly people and more. The pool is my spot to hangout, watch tv, work, and get my relaxing on ."
"My initial impression was amazing during the tour and for the most part it is. However, there is definitely room for improvement in the area of non leasing office cleanliness especially during COVID. The leasing office area looks and smells amazing then the resident hallways look like they haven’t been vacuumed in weeks. In addition, it is very unfortunate that ordering food for delivery can not be delivered to your apt door and you must go outside to get it since the access for visitors is only through the parking garage on a specified level and elevator, after the leasing office closes and good luck trying to explain those directions to a Postmates driver!!! On a positive note, the package delivery service “Fetch” works great and is so convenient even though it is a slight hassle explaining two different mailing addresses to people."
"Es un hermoso lugar y tiene una excellente ubicación, pero no es especialmente seguro ya que me ha tocado vivir un par de momentos de terror al llegar del trabajo (En la madrugada), y he visto en un par de ocasiones a personas tomando alcohol en la entrada del edificio lo cual habla mucho del tipo de personas que te puedes encontrar viviendo en este lugar, y por último, cobran por muchos conceptos que no te explican desde el inicio."
"We live living here, it's been great for us so far. The inside of the apartment is beautiful, and the balcony pool view is spectacular. The dog park is perfect for our pup, she already has a few friends. Great community!"
"Extremely friendly team members at Alexan!! The property is absolutely gorgeous. They made sure I was taken care of! Will absolutely recommend!!"
"needs updates but nice location and design scheme. Some features and amenities are nicely designed but falling apart. Currently have a fire alarm going off for more than 10 minutes with no notice which is a bit annoying especially if I had work. Hard for guest to visit without having to go downstairs and guide them."
"The staff is very friendly and patient while I asked to look at a few apartments around the community. Very hospitable and knowledgable about the questions and had provided feedback promptly."
"The community is nice it just isn't kept up as nicely as it could be. There is a lot of trash places. The staff isn't that helpful either. We keep having breakins as well."
"To much noise recently, the gym is really packed, to many thefts for a building that i considered pretty safe. No more coffee in the lobby, and seeing now the price of the other apartments I overpaid for 620 sq feet."
"I luv the area the previous management didn’t keep the garage area clean enough also I felt when pendemic accrued the management should been more better with the tenants on fees they gave us 15 dollars off for too months what’s 15 dollars also they lock the office all summer"
"This would be a 5 star review, but the ALEXAN owes me money for damage to my vehicle. As soon as they pay me, I will go back to doing 5 star reviews. It has been months."
"So far so good. Awesome apartment complex, great location, and super friendly staff. Not sure what the 1 star rating was all about, they were really nice to me as well as the people who came in after me."
"My experience with moving in was smooth ! And it was enjoyable . They staff had everything prepared and was very nice the day I moved in. My apartment was spotless!!"
"The most beautiful complex in the galleria area by far in Houston Texas. Management it’s great complex mantenimiento is excellent living here feel like heaven secure and safe alexan is the best"
"I love my apartment community! My neighbors on my floor are so friendly, and the apartment keeps everything so neat and safe for everyone! The level of security I get with my key fob and well lit parking garage and hallways makes me so happy! I really appreciate it! Not a lot of places have this!"
"I love it here. The building is peaceful and residents are friendly. The times I’ve had to speak with anyone in the leasing office have been pleasant; everyone is always very accommodating. Annique, the property manager was so sweet and helpful when I had some questions. I’m happy to be here. :)"
"I think the property itself is nice. I do feel a lot of residents are careless with the property and throw trash in the hall and treat it more like a dorm than a higher end apartment . But if you stuff 4 people in a $2k apartment that is only $500 a person a month . I feel the mix of residents has declined and I see a lot of questionable people roaming the property and halls . Kind of like I don’t live here or don’t pay so why should I respect the living space . Management has switched 4x since January with 0 explanation . Personal information of mine was given out in the phone confirming I was a resident and I fell that was a violation of privacy too. Only person I. Office who cares is Leo"
"Very nice set up I love the privacy this place gives you its very peaceful and quiet! Parking could be better but outside of that everything else is great!"
"First class support and service from Jasmine and Leonardo. I could be helped by better people The whole experience from start of inquiring through to ongoing support has been excellent nothing is to much trouble."
"We've had the pleasure of working with Jazmine and Tamekia and both ladies have been great throughout the leasing process. They've been helpful in answering all of my questions and helped us select the perfect unit for my family. Thanks ladies"
"I absolutely love the apartment so far the only downside would be the fetch delivering service I wish there was a way they could leave the package at the door it’s a little bit of an inconvenience to have to go and buy packages and to set aside two hours of my day to wait for a package other than that the community is awesome and I really enjoy living here"
"Loved the experience in moving in it was really fast and everyone is so friendly and humble. Would definitely recommend my friends and family ;)"
"Overall good. With shades of gray. Location is tops in Houston. You can literally walk across the street into the galleria. Residents aren’t wearing masks in the elevator and where staff has helped some with this. They could absolutely do more. Considering this could potentially be a life or death situation at the moment"
"Is been ok now after COVID-19. We have had 3 Managers in 2 years and each Manager was different causing the culture of the property to move away from Luxury Living. Guest are slowing visitors to parade the property without masks. Again the community We All In This Together.. is not here. There is still a deadly virus and it is still in our mist Today .."
"Really nice complex! Amazing amenities I’m just disappointed since the Starbucks machine still doesn’t work. Exceptional cleaning and leasing office personnel."
"Been here 1 month and so far loving it! Amenities are well kept and clean. Neighbors are nice. It is very quiet. And I love the look of my apartment and floor plan!! Definitely would recommend"
"Community should be better organized with more activities as covid situation allows. Community people living in Alexan should be fitting to good quality neighborhood."
"Although I haven’t lived here for that long, I’ve really enjoyed it so far! My apartment ended up being so beautiful and the pool at night is stunning!"
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