Reviews

Average Rating 4.3 | 878 Reviews
"Overall we have enjoyed living in this community, great location and clean hallways, etc. Our only issues stem from parking, where towing is definitely not enforced, and people not cleaning up after their pets. The pools are lovely, I would like to see more community events, as we've had maybe 3 in the last 3 years we've been here, with some at weird hours that are difficult to make with a regular 9-5."
"Sometimes, dog waste is not properly cleaned up and the smell can be quite strong. While living here is generally not a problem, the frequent elevator malfunctions are also noticeable. I believe these two issues, if improved, would make the place much better."
"Clean space and they respond to maintenance requests quickly. There is a stairwell that always smells poor, but they try to remediate it quickly. No issues with bugs. The crowd here is very good."
"I just moved in this apartment recently but already recognized my choice was right. Amazing amenities like pool, gym and a theater room. Pretty easy to commute to many places."
"Good Experince and the team was great especially Jennifer. Move in process is fairly simple and amenities are great. So far the experience has been good"
"I love my apartment only thing is the people above me are always banging but other than that no real complaints! I had some issues in the past with management over a year ago but nothing has come up recently"
"Great area and beautiful appartments with quality features and ammenities. I've been living here for almost 3 years and I definitely recommend it!!"
"Overall a good place to live, but it could be better. Too many dogs' poop and pee left on the ground, and I've seen some cockroaches in the apartment. Management could improve cleanliness and pest control."
"Great place but too much pet waste and smell of urine. The hallways also have a bad smell to them - other than that everything else is great"
"I think this place is Amazing! Friendly people, great amenities, MX people are great at handling requests. Highly satisfied with the community."
"“Super cozy and clean apartments in a perfect location. Everything was comfortable, well-equipped, and felt like home. Great stay overall — would definitely come back again!”"
"I’ve had a Great experience living here at the alexan . Tyra and Jennifer do a really great job of making sure all concerns are taken care of in a timely fashion."
"I would like to see community events for the residents. I would like to see the property do a better job at cleaning and reducing the ongoing urine and feces in the garage and hallways; especially near the elevators. I think there should be monthly or bimonthly preventative pest control days for insects (roaches)."
"Excellent experience, love the community Maintenance is always on time and helpful. Front desk leasing agents are also always knowledgeable and helpful when it comes to the community."
"So far it is been amazing living in Alexan 5151. Shout out to Jennifer at the leasing office-always helpful, understanding and proactive. I moved here in January, and I've been loving the location of this residential property. Very clean and well maintained."
"Great location and complex is beautiful and well kept. Great customer service, nice pool and dog park. Wonderful community and good places to eat and shop nearby in walking distance."
"Great staff, and amazing maintenance. Some residents don't pick up their dog poop, and let their dogs pee in the elevators and dont feel badly about not going to clean it up after. Idk how someone cant feel lousy about that."
"I have had a great experience so far other than people leaving their pets without leash in the elevators and the smell in the stairway due to pet urination."
"I like the building! For me the only issue is that the coffe machine is kidnapped inside the leasing office and you can’t access if the leasing office is not open. And the closets are way way too small"
"I just renew my lease and needless to say that I love living here. The leasing office staff is super nice and are always so helpful. Thank you Alexan 5151."
"I love this apartment complex. It’s safe, everything is close. Management is very friendly, Jennifer is always very helpful. Common areas are well maintained."
"The Staff is very friendly and helpful."It's a very good apartment complex with a nice atmosphere in a good area!! Very responsive; same or next day repairs."
"Connie is the best. Always responsive and very helpful. She goes out of her way and does great follow ups. Much appreciated. The staff is nice"
"Management is not helpful with anything and do not respond to any concerns. Gates in the garage are always broken. The maintenance team is great and very quick."
"I moved into 5151 last week and the entire process has been very smooth. The property is beautiful and I love that I am walking distance to the mall and restaurants. I'm excited to call this place home."
"I have had the pleasure of experiencing a beautiful unit here at Alexan 5151. If I could take this unit anywhere else with me, I would. The community itself is extremely family oriented and pet family, but staying here for over a year has definitely exposed the cons. The garage gates stay broken more times than they should which I’ve seen has allowed robbers to enter into the gates and vandalize and steal from the residents cars. Also, the stairwells are left a mess frequently as a lot of pet owners don’t clean up after their animals. The elevators on the floors are out of service what seems like every month which is inconvenient for the residents. As far as my unit, I’ve had to place a maintenance request about 12/13 times since moving in. The area of the complex is nice, but it’s located on a very busy street so I’m always hearing bystanders yelling and cars racing. For renting my first apartment, it was decent, but I definitely expected more."
"Living here is nice, and any issues I have are quickly resolved! I would say it's more of the common areas. If you don't live near where they give apartment tours, it will take a long time to clean up pet waste, for example."
"My broken door knob was replaced in 30 minutes after it was reported broken, leaving me feeling uncomfortable being locked in my apartment unable to get out. Great job in getting it done that quickly on a Saturday afternoon!"
"My girlfriend and I have enjoyed loving at Alexan overall. When need maintenance, it is usually pretty quick and solved easily. We’ve loved our time here"
"I love my unit, but other than that, I would not recommend this place. There's pest waste everywhere, even in the hallways. The elevators are always dirty. The complex never feels clean."
"I love this place. It's really nice and well kept. The staff are friendly and so are most of the neighbors. Some people keep to themselves and that's ok. Overall a great place to live."
"Overall good experience. Maintenance team is amazing and the leasing office is helpful. One area of concern: The parking garage (B1 specially) is usually dirty. Also - many times - we see elevators that are not clean either. Pet Owners do not clean up. Management should do something about this problem. Start imposing fines!"
"Overall, the apartments are luxurious and I love the little details inside the apartment. I say 4 stars because the application process was a little difficult but definitely was worth it!"
"The apartment is clean and nice. Staff are friendly. Interior is the style I like. Only thing that I don’t like that much is to find the parking spot. There are a lot of reserved spots but it’s not easy to recognize and avoid going there. But overall, I like living here."
"Best place to live in Houston! And all the staff are really friendly and efficient! Pools and gym are great! And galleria area is perfect. 👌🏼"
"Maintenance is great. Respond time is quick and the team is very nice. The neighbors are sweet and it’s usually pretty quiet except for some weekends but that is understandable. Absolutely love the gym!"
"Management is rude and can use some customer service training. I feel like I've been targeted since I moved here. I received leasing violations out of retaliation."
"A lot of potential in the property. Love the location. Needs to be much better maintained in regards to cleanliness, especially when it comes to residents cleaning up after their pets."
"I enjoy living here! I love the amenities! I especially love the package concierge and the business center amenities! It’s a great place to live!"
"The maintenance team is exceptional. The community events and rewards are very minimal. In previous apartments, there were events planned each month."
"Decent apartment with good amenities, but outdated fixtures and thin walls. Location is convenient, though rent feels a bit high for what’s offered."
"So far so good, but why does the place always smell like weed? Connie has been really helpful and overallthe moving process has been smooth sailing."
"Overall a good place to live! Love the neighborhood, the apartments are spacious and with quality furniture, staff is super nice and attentive. Definitely recommend!"
"Good but needs improvement with the parking garage and appliances. Appliances tend to have issues very often. The parking garage gate and elevator is always broken."
"The apartments are clean, cozy, everything is as in the photo. Convenient location, cafes and shops nearby. The staff are polite and always ready to help. We recommend!"
"Location and actual apartments are very beautiful. Amenities are fantastic. Upkeep and cleanliness just need a bit of a boost. Tyra in the office is great"
"Building is very nice, common area are nice and clean, some suspicious people sometimes in the garage (perhaps due to the front parking gate stuck open often). Otherwise, happy living here so far. Nice leasing office staff."
"Just moved in, but so far so good. The staff has been extremely nice and helpful. They have very prompt response times and the community itself is clean."
"My overall experience at Alexan has been good so far. However, I have issues with people not controlling their pets in the elevators. Also, I have noticed pet waste in parking and garbage smell as well. Hopefully, someone can do something about it."
"Move in was easy and painless. Area and apartment are very nice. Impressive staff always willimg to help. Very close to nearby Houston features like the Galeria."
"Great amenities, amazing floor plans, exceptional maintenance team! Leasing office team is extremely friendly but slightly disorganized. Not as many events held as there have been in the past."
"Great experience so far. I’ve been living on the property for over four years now and I have no major complaints. The office staff is really helpful and always work quickly to resolve issues."
"My overall experience has been positive. The staff are friendly, helpful, and kind. The amenities are well-maintained and convenient. However, the carpets in common areas could use more regular vacuuming to ensure cleanliness."
"I’ve enjoyed being here the location is great. I wish residents were cleaner with our public areas and the office was more involved in giving back/doing more fun activities for residents."
"I like Alexan 5151. The interior of the building is always clean and well-maintained, and the cleaning services are excellent. The service team consistently keeps everything tidy and in order, creating a comfortable and satisfying environment for residents. Overall, their services are highly professional and top-notch."
"Overall great experience. Leasing office staff is very helpful whenever we reached out. One improvement point: - Parking Garage - (the parking spot right next to the main entrance/exit gates can be blocked off. We have seen it so many times that someone would park a SUV there and that causes problems for other car drivers coming in/exiting the garage)."
"It’s been really great so far, don’t have too much to complain about! The apartment arnt bad and they have floor plans too which range from a number"
"This is a really cool thing to do for your residents! I’ve never seen an apartment community do things like this. Glad to be apart of this one :)"
"Very helpful. The hardest part was reaching someone via phone or email. Coming from another state I was not able to stop by in person so I depended on communication. But they were very friendly and helpful once I was here."
"It was okay, but quite confusing with the parking and elevator access. Front office staffs weren't quite as helpful and clear in the instructions for freight elevator. On the bright side, internet & gas were plugged in instantly upon my request."
"Living experience is good in general. Excellent location and amenities. I would hope to see more EV charges available in the future as the number of users has increased over the las 18 months."
"Maintenance is very quick and I love the layout of my apartment. Any issue I have had has been address very quickly. Living in an apartment can be difficult with sharing community spaces but management always sends reminders to clean up after pets and handles complaints fairly well. Always, most of my neighbors are very kind."
"Noisy and unconsidered neighbors, pest owners irresponsible ( some of them allow their pets to “go” at the parking garage and don’t clean after, even in the alleyways)"
"Overall, I love my unit. It’s disappointing how much pet waste is seen in the garage. Hallways are well maintained. Pool area is great and relaxing."
"Great location but lacks many things. No trash cans anywhere so garbage and trash around the garage and stairs. Dog poop absolutely everywhere. Gym is nice but could use some new equipments. Grills by the pool are old."
"Love the area and the staff has always been great. The included fiber speeds with the rent is a huge plus and important for those that work from home."
"The maintenance staff is the best part of this community. They arrive within hours of a request and fix the problem the first time. The location is also great."
"it’s been a great experience so far. The staff is friendly and always ready to assist. The amenities, like the gym and pool, are well-maintained and add a lot of value. The location is convenient with easy access to shopping and dining options nearby. The apartment itself is spacious and comfortable, and any maintenance issues are addressed promptly. I highly recommend this community for anyone looking for a comfortable and hassle-free living experience."
"Quiet and respectful community. Friendly maintenance staff. Great location where you can easily access great restaurants and main Houston attractions"
"Love it, great place. Great staff. I enjoy using the amenities. The leasing manager, Tyra Thomas, encouraged me to move in. She was extremely professional and charismatic throughout that experience."
"Great area to live in and newer apartment. The gym could be better but the maintenance is on point. I recommend this to anyone in their 20s."
"I live on Alexan 5151 for about 9 months now, and I like it a lot. Apartment complex itself very clean and comfortable, stuff is nice. I love pool area"
"Alexan 5151 has been a one of the best apartment's I've lived at in Houston. Apart from it's great location the maintenance's team is spectacular, the staff are easy to work with and my apartment is pest free compared to other places. The amenity always kept clean and the residents here are very kind. The only down fall was moving into my unit and the ridiculous amount of dog poop and pee on the main stairs."
"So far so good! The community is quiet and kept exceptionally clean. The view from my apartment is like that from a resort. The area is amazing as well!"
"LOVE 5151 Alexan!!! The area, my neighbors, the staff, they all are TRULY AMAZING! The ambiance, the energy, it’s everything I wanted and so much more. I try to get all of my friends to move here, lol"
"My move was good. Only suggestion is to make sure the “how to use” and location of freight elevator is explained a little better, especially to a new resident. Maintenance is quick to repair any issues and office staff has been helpful."
"The experience at the Alexan has been great so far, really enjoying my new apartment. Its pretty quite at night and during the day, people like to party at the pools which is cool. I dont have any complaints so far as I just moved in."
"Nice and clean complex very quiet, everyone is polite common areas always smell good and the gym has everything I need for a good workout. Definitely recommend Alexan 5151 to anyone considering this as their new home."
"Great location to live in Houston. Close to grocery stores, mall and restaurant. Easy in and out of freeways. The gym is super complete and has everything you need to workout."
"So far so good. No complaints so far. Nice community and people. Pretty quiet and very chill. I wish the elevators were more efficient but they are ok."
"Nice property in a fun area. Good area to walk in if you have a dog. Nice amenities such as the resident lounge, gym, and pool. Could improve cleanliness of area around and in dog park"
"There is times when it gets noisy and courtesy officer is not available. I do like when ever we have maintenance issues in the apartment they are quick to fix the issue."
"I love the building but there are things that can be done to make it better such as people leaving there pet waste on the floor and not putting trash in the chute"
"Great apartments, good amenities, clean overall. I think they might have changed management and this group is running things great. Feels safe."
"So far so good no complaints maintenance is efficient and effective front office staff and nice and informative. Apartments are overall peaceful don’t really hear too much noise"
"Everything is good. Had roach issues that management were able to fix. Very responsive maintenance team and leasing office. I love the location"
"It’s nice when the other residents are considerate. Often times it is hard to find peace and quite when people are dragging furniture around and blasting music where your bed would vibrate at night. However it has been a good time so far"
"Poorly Mismanaged. Elevator is always broken. Dirty carpet. Dirty stairwell. Homeless man sleeping under stairwell (and yes, this was reported to the front office). Instead of fixing these issues, their concerns are how many guess residents have at the pool and dishing out lease violations. Priorities are in the wrong place."
"It’s OK place to live easy access to the major freeways and easy access to the galleria for shopping. The office management are very helpful when they’re needed."
"The noise levels are loud but the maintenance staff is good. They are responsive. The community staff doesn’t have enough answers to general questions."
"In Alexan 5151, everything is meticulously planned and organized to ensure a seamless living experience for its residents. From the moment you step inside, you can feel the attention to detail in every aspect of the community. The management team has taken great care to design spaces that are not only functional but also aesthetically pleasing. Every amenity, from the fitness center to the rooftop lounge, is thoughtfully placed and maintained to the highest standards. Residents enjoy a stress-free environment, where all their needs are anticipated and catered to. The community events are well-coordinated, providing opportunities for socializing and building connections with neighbors. The security measures are robust, offering peace of mind to everyone living in the complex. In Alexan 5151, you truly experience a living environment where everything is harmoniously planned and organized."
"I just moved to Houston 3 weeks ago. Before signing a lease at Alexan, I checked out a lot of different places, but I think this property is well situated and has all the bells and whistles."
"Working with the leasing team here has been an absolutely wonderful experience. Cassandra has been so helpful with everything, from answering questions to ensuring a smooth moving process!"
"elevators are not clean; urine and dog feces in hallway; garage gate has been broken for the last 3 days; lobby elevator is broken and was broken for almost a week prior to leasing office communicating"
"Love it. Elevators are just slow and the pools could be cleaned a bit more but all in all a good experience. Maintenance is very quick and efficient"
"For 5 star rating, kindly maintain the car parking and the lift area. Otherwise great apartments, great neighbourhood. Good experience so far."
"I enjoy living at Alevan 5151 . I love the convenience, the amenities, the staff, and the property keep up . My only concern is I believe it to be an Arbnb in the apartments because sometimes on weekends a lot of traffic seems to be on the property. I do realize we all sometimes have guess but parties get loud at the pool and it makes it more difficult to park in the garage. I also feel it’s dangerous the way the garage is to turn down for lower level parking. That is a structure issue but I just was stating something I feel is a concern. In conclusion, I enjoy living here . I love the location but the use of the property being utilized by strangers is definitely happening on weekends to frequently."
"The location is great to walk to the mall and great restaurants. My biggest complaints are the noise and the lack of responsiveness from management when I ask questions."
"I like living at Alexan, apartments are spacious and nice, with quality details, the area is amazing. There's room for improvement as there always is but all in all I recommend this community :)"
"This is my first apartment and I’m still in love with it, but it does come with some ups and downs. The pest control service should be available more than once a week as I have had a problem with bugs in my unit since I’ve moved in. I’ve had to replace my shower head since moving in, and also I have a missing cabinet door in my kitchen and the shades in my room won’t come down on one of my windows. It’s a beautiful complex and extremely convenient, but renting a unit on the busy street wakes me up almost everyday. It can be a very noisy place to be most days. I’ve met some really nice people though and I love the pool area. Not a bad spot for my first time renting though."
"Overall Experience is good so far. Leasing Office has been very good with communication to-date. Few Points: - Parking lot cleanliness can be improved"
"Building has pet waste by elevators at all times. I’ve encountered pet waste in the hallway. It’s the residents… Area by elevators is trashed and dirty… it smells"
"In general, Alexan5151 is a beautiful place to reside. However, there are issues with some residents not properly taking care of their pets, resulting in waste in the stairwells and parking lot. Although there are sufficient cleaning efforts from the leasing management team, sometimes, it is not enough."
"I guess it’s a cool experience , since I first moved in , it’s been completely different. Stuff is always broken , but maintenance is always on top of everything."
"Building is nice, maintenance works quickly, staff is nice, but the prices are too high to have neighbors in the building that can’t act like adults. People walking dogs with no leash, no picking up after their dog, loud people in the pool area."
"love it here, this community is very safe and friendly. This is my second year residing here at this residence and i love it. Looking forward to renewing my lease absolutely."
"For the price point, the appliances and amenities are above what you would generally expect, but there are places where you can see where corners were cut to save that money. Maintenance is fine to work with and is fairly quick to respond to issues. Cleanliness around the property is all right but there is definitely a problem with pets and garbage from other tenants in some of the stairways. Location next to the Galleria is nice, but there's not a ton of other things within walking distance. Traffic around the 610 interchange is also really bad pretty much daily during rush hours. All in all, pretty good place to live, particularly for the price, but there are definitely problems you'll have to live with to get that price."
"I have been living here for almost 2 years now and I must say I love it. No complaints at all and we are in the perfect location. I will be renewing again."
"We had a fantastic experience with our apartment community, particularly due to the outstanding service from Tyra and Jennifer. They were both awesome throughout our application process, providing exceptional support and making the entire experience smooth and stress-free. Their professionalism and friendliness truly made a difference, and we highly recommend this community to anyone looking for a new home. Thank you, Tyra and Jennifer!"
"I have enjoyed living here! It’s quiet, the maintenance and office team are very responsive. Love the floor plans the only thing I would change is the parking."
"We like it so far (moved in one week ago). Apartments fresh with all required modern appliances. Amenities are great as well. Staff is helpful. Location is amazing."
"The maintenance staff are the best! I see them almost every morning and they are always kind and say hello. They are timely with requests. The leasing staff, hmm not always the warmest. Tyra and DJ are always very pleasant. It sucks that there is always issues with the elevators, like always especially since I live in the 5th floor. Love the pool and gym"
"We’ve really enjoyed living at the Alexan. It has been a great experience to live in a beautiful and spacious unit in a location that is easy and convenient to walk, shop, drink and dine. Our dog loves the duck ponds too!"
"I moved in about 2 months ago to Alexan 5151 and have been very happy with my choice to sign a lease here. The complex itself is very well kept, has a great area to walk in around the complex, and very nice amenities. My unit was in great condition when I moved in, move in was easy, and I love my floor plan."
"Kinda noisy sometimes but all in all an ok place to live. We've been living here for 2 years now and just signed another lease. I'm excited for the resident events"
"Jennifer has been very helpful with the move. As well as the rest of front desk. Neighbors are very nice and considerate so far and there has not been a noise problem"
"Living at alexan 5151 has been really good, I have no complains from the staff, they are always there in the minute you have need them. The only problem is the residents who don’t respect their neighbors and don’t follow community boundaries. Overall my experience has been amazing, love being able to walk through the neighborhood and to be close to everything. That’s really the luxury of alexan. I rather live here than downtown 100% You get more quality time by saving time in traffic. You have everything you need walk distance from the comfort of your home. We have never experienced safety issues, we are more than happy at this place."
"My resident experience has been awesome ! The maintenance crew is always willing to help assist with any issues and the leasing office is always willing to help as well."
"So far so good. Close to everything which is convenient.great and fast maintenance team. Quiet neighborhood. Very easy walk to the mall and surrounding areas."
"I’ve lived here for 19 months now and I like it. The entire staff is nice, they take care of everything quickly and efficiently. Jennifer and Anthony are the best!! Always super helpful. The complex is secure and modern. I’ve never really had an issue."
"My girlfriend and I have only been living here for less than a month and we are in love with our new home!!! One of our favorite community amenities is the movie room, we love having it to ourselves most of the time! Everyone is also so friendly, especially when passing by one another in the complex :)"
"I just moved here about a week ago but so far so good! We had a couple of hiccups with our unit but the manager Rachel handled the issues very quickly. I appreciated her willingness to jump on the issues in an instant and make us feel welcomed. Our unit is beautiful and I hope everything continues smooth sailing."
"The apartment manager Ms. Jennifer was amazingly helpful and made the move in process smooth for my wife and I. I love our unit so far it is beautiful."
"It's ok. Love the amenities, location and the promptness of the maintenance staff. The elevator was a huge inconvenience but other than that it's ok."
"I have been here at Alexan for a year and a half and I love it. It’s safe and clean and usually very quiet. The amenities are great and the location is convenient if you like to walk places"
"The unit itself is awesome, but the constant elevators needing repair is a huge hit. Also the carpets in the hallways are pretty dirty. Besides that, love the business center, pool area, and every staff member I've met with is great (especially the southern bell lady)"
"Love community location and how close it is to so much! Amenities and the actual apartments are very nice they are spacious and maintained very well. The only downside is the management leasing office staff and fees. The leasing office staff are not as active with events or personable considering this is our home. The leasing office staff do not respond in a timely manner and are very passive aggressive about most things. Otherwise the maintenance team is great they keep the community up very well and are great to work with. I will probably not be renewing due to the lack of communication and excess renewal increases but I have enjoyed my apartment and stay here minus the leasing office staff!"
"My place is great but some of the residents don’t follow the guidelines, music after our, garbage left in front of they house . Is it unfortunate tat beautiful place like Alaxan 5151 turn in like this ."
"Great community, the people are friendly and apartments are clean and gorgeous (love the high ceilings). Amenities are top notch, me and my partner are very excited to be living here!"
"10/10 so far everything has been smooth i definitely can’t complain! Maintenance has came accordingly, front office has been friendly, community is nice"
"These apartments have great amenities and maintenance, have not had a problem so far. The complex is generally quiet and safe, I see management trying their best to get even better."
"I recently moved into this fantastic apartment and I couldn't be happier with my decision. From the moment I stepped inside, I was greeted with a sense of warmth and comfort. One of the standout features of this apartment is the stunning view it offers. The amenities here are top-notch. From the modern appliances in the kitchen to the luxurious fixtures in the bathroom, no detail has been overlooked. The building also offers fantastic communal spaces, including a well-equipped gym and a beautifully landscaped courtyard, perfect for relaxing or socializing with neighbors. The location is another highlight. Situated in a vibrant neighborhood with plenty of dining, shopping, and entertainment options, everything I need is right at my doorstep.Overall, I'm extremely pleased with my new apartment. It's not just a place to live, but a true sanctuary that I'm proud to call home"
"The maintenance is awesome. Property is nice and management tries to accommodate . I have renewed my lease twice. Lease here if you’re considering it. The only thing I don’t like is people allowing their pets to run around"
"Awesome job by associates . They were responsive to our concerns and questions. Was very helpful with helping us to navigate the options we had"
"It appears so far, to be a friendly and peaceful community. 1. I had issues with access Doors at the onset. There is no information for residents as to when the main Lobby is closed and what access Doors are available after those hours. I had to wander around and find out for myself. I missed my food delivery once and insisted thereafter, that Drivers call on arrival. 2. The Hallways smell sometimes. - It may be an idea to have waste disposal chutes cleaned and aired more regularly. - Hallway Carpets too would do better with more innovative cleaning and airing, as they appear to still be in good condition. 3. Some staff at resident and service level, appear to 'sweat the small things'. This could have the negative effect of enstranging residents who may then want to maintain a safe (boundary) distance. 4. Elevators are generally too far away. I have been reassured though, that there is on going maintenance. I'm new, and hope to have better comments subsequently. Regards,"
"The location of this apartment is great and the maintenance staff are very prompt. However, the Alexan property managers are non-responsive to emails. There are only four elevators and most of the time at least one is broken. The property team is unable to keep these from breaking down."
"Super easy move in and the area is beautiful. The amenities are all new and the staff is very friendly and helpful. The community is quiet and just all around perfect living."
"All in all its a pretty decent place to live. The location is awesome but the people are not, but location is more important than people. 8/10 place"
"Things have been great here since ZRS takeover. I have enjoyed the attention from maintenance on work orders and how committed they are to our satisfaction."
"I love being a resident here so far. This is my first apartment and I couldn’t have chosen a better complex. I love the area and how dog friendly the apartment is. Can’t wait to see what the year has in store for me"
"I've been a resident of Alexan 5151 for 1.5 years, and it has been really great! Honestly. I think the building is well taken care of; the staff is friendly and helpful. The price is also very good!!"
"Just moved in. Everything is nice . Little disappointed with elevator system, since it’s not working properly. Also I live in 1 bedroom and there isn’t enough space for all stuff"
"Noisy residents, constantly moving furnitures around (heavy) thumbs like during late night hours or early morning. Maintenance responses take too long to complete."
"been her for almost 2 years. i havent had a bad experience yet. i would recommend this place to anyone. i feel so comfortable and safe. been her for almost 2 years. i havent had a bad experience yet. i would recommend this place to anyone. i feel so comfortable and safe."
"Love my community. The amenities are great and the halls are always clean. Whenever there is a maintenance issue the maintenance team is so prompt to resolve them."
"An amazing community!! Love the amenities and how clean it always is. Whenever there is a any kind of issue, especially with maintenance they are always addressed promptly and efficiently."
"Love this building and especially the maintenance. They are so fast and helpful. The amenities are great too. I just wish they had a better bench press in the gym."
"The hot water doesn’t stay hot for very long. I’m not sure if that’s normal. The walls are very thin but the experience has been good for the most part."
"Excellent location and amazing staff! Maintenance work so efficiently and Tyra In the main office is an angel! Of all of the places that I’ve lived, this has been the best experience for me."
"Love my apartment experience has been great. Whenever there is a need for maintenance they come promptly and resolve whatever issues I may have."